FEMA Rumor Control

Texas Winter Storms (DR-4586) Rumor Control

Do your part to stop the spread of rumors by doing three easy things:

  1.  Find trusted sources of information.
  2.  Share information from trusted sources.
  3.  Discourage others from sharing information from unverified sources.

Information about current rumors or scams related to Texas winter storms relief can be found on FEMA's website.


RUMOR: FEMA is paying for energy bills for those affected by the Texas winter storm.

FACT: FEMA aid is meant to help with items such as temporary rental, or home repair assistance. Other federal agencies may provide additional support and local charitable organizations may be able to help for a short period. We suggest you contact your local United Way office by dialing 2-1-1 from any landline phone for a referral to a local agency that may be able to help.

Last updated February 22, 2021.


RUMOR: FEMA will pay for insurance deductibles for disaster survivors.

Fact: FEMA provides financial benefits to eligible applicants who are not insured or underinsured, but those benefits occur after an insurance settlement. Disaster assistance may include financial assistance for temporary lodging and home repairs, low-interest loans to cover uninsured property losses, and other programs to help individuals and business owners recover from the effects of the disaster. FEMA can't duplicate benefits from insurance or pay your deductible.

Last updated February 21, 2021.


RUMOR: FEMA is providing $800 in food vouchers for survivors in Texas.

FACT: FEMA is not providing direct food vouchers. We are accepting applications for disaster assistance if you live in one of the 77 designated counties.

Last updated February 20, 2021.


Do not trust anyone who offers financial help and then asks for money or personal information.

  • DHS, FEMA, HHS and CDC staff never charge for disaster assistance. 
  • Federal and local disaster workers do not solicit or accept money.
  • Beware of visits, calls or emails from people claiming to be from FEMA asking for your Social Security number, bank account or other sensitive information. Giving out this type of information can lead to identity theft.

The Texas Department of Insurance is warning people to be aware of potential contracting scams as they begin making repairs. They are operating a helpline to prevent contractor scams: 800-252-3439.