How do you figure the sewer charge?
Residential sewer charges are based on the customer's actual monthly water consumption, or their winter months' average consumption, whichever is less. Sewer averages are calculated each year on water consumption between the December and March readings (January, February, and March billings). Documentation of leaks repaired during the averaging period must be presented by May 31 each year in order to qualify for an adjustment to the new year's average.

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1. What do I have to do to get water service?
2. How much is the deposit?
3. How do you figure the sewer charge?
4. Do you pay interest on deposits? What happens to the interest?
5. Why is my bill so high?
6. Why is my water cut off? Don't you give notice?
7. When do I get my deposit back?
8. How can they read my meter when the grass has grown over it?
9. How can they read my meter when it's full of water?
10. How can they read my meter when the hands are missing?
11. What do I have to do to get my meter fixed?
12. Is there a charge for transfer of service?
13. When do you send out bills?
14. How can I have a past due amount on my bill when I paid last month?