City Services

Essential City Services Continue During Coronavirus Outbreak

Apr 03

Essential City Services Continue During Coronavirus

Posted on April 3, 2020 at 4:15 PM by Andrea Kidd

Essential City Services Continue During Coronavirus Outbreak

On Friday, March 27, the City Council passed an ordinance requiring the citizens of Wichita Falls to stay home except for essential needs.

But rest assured that essential government services are still operating. You can pay utility bills online, have your trash picked up, or call the library for reference and information services. Turn on your faucet and the water still runs!

City workers have worked out new schedules to ensure that citizens in our community will be served. Many departments have reduced their staffing by half and are implementing a rotating weekly schedule. With pride and professionalism, we are committed to providing the best service as possible during these uncertain times.

In addition, our police, firefighters, and maintenance crews continue to work around the clock to maintain their normal routines.

Public transportation via the bus system remains open, with customers being encouraged to utilize social distancing. Ridesharing companies such as Uber and Lyft are open as well. All of these venues should be used for essential travel only. When possible, walk or drive yourself to places as needed.

Going out

City facilities are currently closed to the public but employees are still operating to provide services to the community.

Grocery stories are essential services, as are pharmacies and restaurants (take-out only).

When going to any facility that is open during the coronavirus outbreak, use social distancing to stop the spread of COVID-19.

  • Keep 6 feet between you and others at all times
  • Do not touch other people (no shaking hands or hugs)
  • Wash your hands frequently with soap and water (20 seconds each time)

Contact us by phone or online

We’re happy to help you via phone or online. Here’s some helpful links for your convenience:

Wichita Falls Public Library: 940-767-0868 or online form