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COVID-19 Testing: Questions and Answers
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Criminal Investigations
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Emergency Management
Fire Department
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Health District
Health General Environmental
Health Laboratory
Health On Site Septic
Health Personal Health Services (Nursing)
Health Vital Statistics
Health Water Pollution
Health Zoonosis
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Housing/Section 8
Human Resources
Kickapoo Airport
Lake Lot Division
Legal
Legal Municipal Court Prosecutor
MLK
Neighborhood Resources
Neighborhood Revitalization
Parks & Recreation
Parks Lot Mowing
Parks, Medians and Trails
Planning and Zoning
Police Administration
Police Communications
Police Community Services
Police Organized Crime Unit
Police Patrol
Police Property Impound
Police Public Information
Police Records
Police Sections
Property Maintenance Code
Property/Lakelot
Public Transportation / Transit
Purchasing
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Traffic Engineering
Transportation Planning
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Utility Billing & Collections
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Water FAQ's
Water Well and Auxiliary Water Source
What types of insurance do you take?
We take Medicaid and Title V. Others may pay on a sliding scale, based upon income.
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Health Personal Health Services (Nursing)
Show All Answers
1.
What diseases do I report?
Any disease process listed in “Reportable Diseases/Conditions in Texas”. You may click the link to be taken to the Texas State Department of Health Service for a full list of Reportable Diseases.
Texas State Health Department List
2.
Under HIPAA regulation, can I, as a MD, release medical records of a private patient without signed consent?
Section 164,512 (b) of HIPAA privacy standards allows for disclosure of private medical documents used to prevent and control disease in a community by the public health authority – (copy of standard can be obtained on request).
3.
How do I go about reporting?
Method of reporting and forms to report are listed in “Reportable Diseases/Conditions in Texas”, and are available upon request.
4.
I thought my medical records were private and confidential?
Your records are private and confidential, but when diseases is found to be of communicable nature, these diseases are reported to the dept. of state health services and followed up by the local health authority to investigate in order to prevent and control the spread of disease. Investigations are performed by nursing staff and held in strictest of confidence.
5.
Who told you about my “condition”, it is none of your business?
By state law- diseases considered contagious and which could effect the public are reportable to Texas Department of State Health Services and to the local public health authority.
6.
If after hours I need to report a common disease what do I do?
Immediate reportable 940-761-7800, for other reportable call the public health dept 940-761-7848 Monday-Friday, 8:00 am -5:00 pm.
7.
My child has been sent home from school (daycare) for lice several times. Can you do something about this?
No. Lice is not a reportable disease. Please contact your school nurse or daycare provider and discuss treatment protocols.
8.
My daughter’s friend was diagnosed with an condition. Does she need to be concerned?
An investigation will be completed by our nursing staff. If the disease is formed to be at risk, you will be contacted to bring her in for prophylactic treatment or referred to your private physician.
9.
One of my co-workers has Hepatitis C and we work in a food establishment. Can he be working?
Yes. You cannot catch Hepatitis C from someone waiting on you or preparing your food. Hepatitis C is a blood borne pathogen. For more info, you may go to
"http://www.cdc.gov/ncidod/diseases/hepatitis/c/fa
10.
What types of insurance do you take?
We take Medicaid and Title V. Others may pay on a sliding scale, based upon income.
11.
Does the Clinic do sick visits?
If the Health District is the primary provider on Medicaid.
12.
How long does a visit take?
Anywhere from 2-4 hours.
13.
Do I need an appointment for the Sexually Transmitted Disease clinic?
No, it is first come, first served. However, the clinic is limited to 10 clients per clinic, so try to come early.
14.
If I have something, why can't you just give me the medicine?
In order to properly diagnose and treat you, we need to run a few tests first to determine exactly what we need to treat for.
15.
What is the cost of the STD clinic?
The fee for this clinic is based on a sliding scale based on income.
16.
How long will my visit take?
It varies, depending upon the number of clients and when you signed up. Normally, 1-3 hours is usual.
17.
What will you be testing me for?
Testing varies from individual to individual. We will test you based upon your clinical symptoms and compalints.
18.
Can I pick up my results?
Due to confidentiality, you will be given a number and must call in for the results and give that number. If you loose the number, you must come in person with a picture ID.
19.
I've been raped. Can you test me?
No. We do not perform testing for rape victims.
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